Privacy Policy

Effective Date: July 17, 2025
Last Updated: July 17, 2025

Talehouse ("Talehouse," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information.

1. Information We Collect

  • Account Information: Name, email address, username, and password
  • Payment Information: Processed via Stripe, including payment history
  • Content: Stories and submissions you publish
  • Usage Data: IP address, browser type, and interactions on the Platform

2. Use of Information

We use your data to:

  • Provide and maintain the Platform
  • Process payments and issue payouts
  • Communicate with you (support, notifications, updates)
  • Comply with legal obligations
  • Monitor for abuse or fraud

3. Legal Basis for Processing (GDPR)

We process your data under the following bases:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligation

4. Sharing Your Information

We share data with:

  • Stripe: For secure payment processing
  • Service Providers: Hosting, analytics, and technical support
  • Authorities: When required by law or legal process

We do not sell your data.

5. Your Rights

Under GDPR and CCPA, you may:

  • Access, correct, or delete your data
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at info@talehouse.app.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. Children's Privacy

Users under 18 must obtain parental consent. We do not knowingly collect data from children under 13. Parents may request data deletion by contacting info@talehouse.app.

8. Cookies and Tracking

We use cookies to enhance user experience and collect usage analytics. You may disable cookies in your browser settings.

9. Security

We use reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.

10. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page with the effective date.

11. Contact

Talehouse
Portland, Maine, USA
info@talehouse.app